Hi Ross,

Just arrived back from golf trip it was very good, courses were good, some winter kill on Salmon Arm and three temps but still good, Hyde Mountain had spectacular views and the only time we got any rain was on the 18th hole, other than that we didn't see any real rain. Canoe Creek and Talking rock were my favorites but all 5 were very good and none of us were disappointed. The Podollan Inn was good and the staff were very friendly and efficient. So all in all it was a very satisfying Shuswap golf trip.

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Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

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Just wanted to let you know something about our group trip to Kelowna earlier this year. At the Quail course, we were all given a $10 credit because two tiny patches of green were roped off as unplayable. Essentially we all got a free sleeve of balls due to a very minor course issue. I (and the rest of my group) was totally impressed by this gesture by the Quail course...something many courses would not have done. That really made a positive impression on us. We in BC sometimes complain about service, but certainly not at the Quail course. They were top notch in every way. Thanks again, we are looking forward to next year's trip!

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Thanks for organizing our recent golf holiday. We had a great time and the Watermark Resort in Osoyoos, it was perfect. It is brand new and in a great location, with a nice little restaurant downstairs. They gave us a two bedroom and the lake view was perfect. We enjoyed the Osoyoos CC, desert course, as the weather was perfect. We golfed Monday in thunder and pouring rain at Inkameep, with a couple from our own course in Richmond. We joked how only Vancouverites would golf in this rain. Fairview was excellent, sunny, and hot. Thanks again for everything.

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Sorry for the delay. Overall we were very impressed with the whole trip. We only had one little hangup at PGA Nichlaus Course. The GPS system didn\'t work, and our cart died about the 5th hole and the marshall we asked for help said he would send out a cart. Help never arrived and we were pushed bumped the last 4 holes. (the cart would power up on a downslope then lose power).

We liked all the courses. The hotel worked well and the \"breakfast included\' is a real bonus. We will efinitely use your services again. I will be in touch again soon. Thanks again. Reid

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Ross….My time at Tobiano was more than I could have hope for or imagined!! The course is terrific, and the staff was second to none. I can not wait to come back again. Surely, it will be an annual trip for me at least. Dave, Nicole, Jesse, Sam and the other gals in the restaurant went the extra mile to make my experience memorable. Miles left me a momento, which I will send him a thank you note for. A golf club head cover…horse with Tobiano written on it! Fanatastic!! I appreciate all you did to put the lodging and golfing together…and for passing on the vette pics. A way cool trip!!



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Hey Ross. Thanks for putting together a great golf & stay package. Everything went perfectly. The Cove in Westbank was excellent, the tee times were all booked and the golf courses were expecting us. I would recommend your services to anyone planning a golf trip. Thanks again.

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Alan Hudak from Ontario, along with his 7 friends that have done an annual trip for 30 plus years, they visited the Okanagan in April 2009, and stayed at the Playa Del Sol Resort. They had a blast. Read Alan's review on Trip Advisor.

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Hi Ross,

I wanted to thank you for helping set up our golf trip last month. The accommodations at the Manteo were very good and the golf was fantastic. The round at Tower Ranch was the highlight. We look forward to returning to Kelowna or Kamloops (or Whistler?) next year. Booking through you was very easy and effective and we will go this route again. I will also recommend you to anyone else who is thinking golf. Thank you Rob Sim

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I wanted to say thanks once again for setting up our golf trip this past weekend. It was awesome as always. A little rain on the Friday but the rest of the weekend turned out great. Thanks for the excellent service you and your company provide....it's outstanding!!!! When I did have any questions or anything else to do with the trip, your response was immediate and very professional.
Talk to you next year Scott - Lower Mainland BC

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Hi Ross,

Just wanted to let you know that the trip went off without a hitch. Everyone had a great time (even if the weather didn’t co-operate). I wanted to thank you again for all your work and setup. Your communication with the hotel and courses is amazing. Everyone knew exactly what we had arranged and were totally prepared for our arrival. Thank You once again and we look forward to planning next year’s trip with you. BTW next year will be Kelowna.

Paul Cowl and the HACK 2010 team


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Hi Ross, Just to let you know that our golf outing in Kamloops was a complete succes. The Hampton treated us well and provided a mini-suite in one of the rooms for our 'post-game review'. Rivershore gave us four pictures of beer on the house because of a 25 minute delay on our t-time. We all enjoyed The Dunes and managed to escape with only one hole of rain. The highlight for all of us was Tobiano. The weather was perfect, the course is spectacular and we all agreed it is a 'class act'. We will definitely be using your services next September in the Kelowna area. On behalf of the Yumper group, thanks for all your help. Best Regards, Bob

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Just to let you know we had a fantastic time. In fact we couldn't have enjoyed it anymore, unbelievable golf, excellent accommodations, and most of all the weather was perfect. Any of our future golf trips Ross will be handled through you and you company. Black Mountain was a true joy to play although the greens were a little slow, but that was understandable being they are brand new, great course. Once again Ross, thank you for everything you did to make it a very special kelowna golf trip.
Sincerely Wayne

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Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me.
I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definetly doing this again next year, and will be calling on you to get us set up again. On behalf of the group Thank you.

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Just wanted to drop you a note expressing our thanks for your help in setting up a very enjoyable trip to Kamloops. We were very impressed with all the courses (found Tobiano pretty difficult and Talking Rock a pleasant surprise) and all the people we met there. The Thompson Inn was in a front lobby reno, but it wasn't an issue really, people were good and its very central, we enjoyed being right downtown on Victoria St as opposed to up the hill at say the Accent Inn, which is something you might want to hi-lite for people ( either way ). I think Kamloops has got it right in their customer/service/attitude department, found everyone from hotel, golf course and restaurant staff to be excellent, may want to pass that onto to the appropriate authorities. Big thumbs up for the 3.2.1. Bistro, awesome restaurant! Thanks again - Len

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Just wanted to give you a report on our weekend in Kamloops. The Hampton in Kamloops was wonderful, the rooms were perfect, beds luxurious, the breakfast, was definitely deluxe for a continental. Our first day at Sun Rivers was good, the coarse is very challenging, and weather turned out good, we were worried at first, as the wind was howling on the first tee. The Dunes is a flatter coarse, lots of wide open, not so many places to lose a ball. We had great service after at the Dunes, the coarse marshall was terrific, the waiter was also very friendly. All in all, we had a wonderful time, and also had very prompt taxi service too. Thanx so much, we will definitely check you out next time we want to book a golf weekend.

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Thank you for arranging our Kelowna trip for us. The Accent Inn was in a great location and the beds very comfortable and clean.

We enjoyed the courses you picked (Sunset Ranch, Black Mnt and Shannon Lake). So many nice courses there, loved the scenery and there was a nice breeze on each of them that made the heat more bearable. We headed to the lake after every game which was refreshing.

We will keep your number for sure for any future golf trips.

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I've been meaning to contact you, just to give you the 'thumbs up' on our holiday package in Kelowna. The Coast Capri was a great place to stay, close to everything. We encountered a bit of drizzle/rain the first two days, but nothing to hold us back from golfing. We were very happy with the courses we played; and their hospitality was wonderful...particularly Sunset Ranch - I'm just sorry we didn't plan that day to stay there to eat, they seemed to have been the most friendly, and accommodating. Trena Cole and Ladies

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Thanks for organizing the golf Ross. We had a great time dispite the very chilly weather. We would all like to do Black Mtn again when it\'s warm and not so windy and snowy. We did enjoy The Rise and Canoe Creek as well. Very much spring conditions. We also loved the hotel in Salmon Arm (Podollan Inn) but can\'t say we were really taken with Kelowna\'s Accent Inn. Hope to be out that way again in the summer. (it will be summer some time won\'t it?)
The Lozerons and The Tuckers

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We just flew home from Kelowna today and I want to thank you for setting up a great trip for us. The Manteo Resort was an awesome place to stay and they treated us really well.The weather was challenging...we even got a few minutes of snow on Tuesday at Kelowna Springs...but we still enjoyed the courses. Another year we may choose to come the last week of April to catch a bit more spring!

All of the personal at the courses were great to us as well. BCgolfguide.com seems to be held in high regard by the people out there. The new course, The Club at Tower Ranch, is definitely a winner...we enjoyed our round there and will add it to our list of must play courses. Thanks again for setting up our trip. You did a great job!
Deena Forrester - April 2009

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Ross and Co.

Once again, a flawless execution. I called with the days we had available and the courses we wanted to play. BC Golfguide lined up the rooms and rounds for our foursome within a few hours and we were off within the next couple days. Played The Rise, The Ridge, Canoe Creek and Tobiano in three days!
Great vacation. Thank you for your service
Will call again in the Fall.

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Just a belated note to thank you for the wonderful job on booking our golf trip. Everyone had a great time. The hotel was very good to us as far as the meeting room went and we were able to use it both nights. The golf courses were great especially the Dunes which every one agreed they liked better. I am sure you will hear next year from the couples planning that trip. Again thanks and if you ever need to refer a satisfied customer we will all be glad to contribute.

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I wanted to take a moment and thank you for your services. We had a great trip and really enjoyed ourselves. The weather held well for us too. Everything was set up for us at the courses and the hotel. You're one-stop / one-call service is really appreciated. As to the courses. The greens on Bear and Quail were playable but definitely still impacted by the 3 week old punching. The greens at Black Mtn were immaculate and that course may soon surpass the others as the best course in Kelowna. It's our favorite so far in the area. Thank you again and we'll be in touch next spring

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Hi Ross,

Thanks for putting together the golf package. We had a great trip. Golfing these courses was awesome, especially enjoyed Tobiano, though it was very windy, the views were great, the golf course in immaculate condition, though challenging! lol Hotels were all good too.

Thanks again, and hope to do business again soon!
Regards, Nicki


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Hi Ross,

I greatly appreciate all the assistance in setting up our 35th \"Okanagan Master\'s\". Four rounds, three nights of a golf extravaganza for our 28 guys from Nanaimo! As usual, we had a blast! We stayed one night at Quaaout Lodge, played Talking Rock twice before moving on to Kamloops, staying at the Ramada Inn and golfing at Sun Rivers then The Dunes. (Would have liked to play Rivershore but it was not available). Here\'s our input:

Quaaout Lodge is an outstanding facility with great rooms, great hot tub, pool and steam room. Fantastic views. The staff were friendly and helpful but the food and beverage service was \"wanting\". The F & B staff were not overly busy but they seemed disorganized and untrained. It took (and I\'m not kidding) one and one half hours for three of us to get our dinner meal on Sunday June 5th. Also, several of our participants commented that they objected in principal to paying 12% HST, 7% B C Liquor Tax AND 5% First Nations Tax! Some of our group participated in the Sunday Brunch, which received high marks, and all 28 had dinner, breakfast and lunch after golf before departing. The quality of the \"from the menu\" meals was good.
At Talking Rock we found the staff friendly, welcoming and very accommodating. Our guys rated the course as excellent and very suitable for our diverse handicap group (8 - 28). Very good practice facilities with driving range having grass tees. The greens were slower than they looked! Many said they would enjoy playing all four rounds at Talking Rock and stay at the Lodge if the F & B dept. could get their act together.
At the Ramada Inn in Kamloops we found the staff friendly and accommodating and the rooms adequate for our needs. June 6th.,26 out of 28 watched game 3 of the Stanley Cup finals in the 3rd floor lounge, had dinner and enjoyed a few cold ones. The lounge staff was fantastic and the food good. Tuesday, June 7th was our wind up hosted banquet which was held in the same lounge. We had arranged to have a N Y Steak Bar-Be-Que. Sreaks were cooked to order then salad, vegetables and fixings, along with apple pies and whipped cream were set up buffet style. It was extremely well handled and our guys raved about the meal. Once again the two lounge servers were outstanding and the young gal who cooked the steaks did an outstanding job.
Breakfasts were buffet style in th 2nd floor restaurant. Great for golfers in a hurry.... handled well and we very much appreciated the kitchen and serving staff opening at 6:30 a m (instead of the usual 7:00 a m) enabling us to meet our 8:00 a m tee time at the Dunes. Food was tasty and plentiful. The Ramada is an older style hotel/motel but has been up-dated and generally suited our needs well. Very good large hot tub!
The Pro Shop, starter and restaurant staff at Sun Rivers were friendly and most accommodating. Good practice facilities. Some of our high handicapers found the course harder than most and struggled with the many \"blind\" shots. Lower handicapers generally enjoyed the challenge. Likely would select a different course next time.
The Pro at the Dunes requested that the event organizer sign the \"waiver\" for all power carts which was politely refused....instead each power cart driver signed the waiver accepting responsibility for bodily injury or property damage and we were on our way. Staff and owner Bill Bilton Jr were very friendly and most accommodating. Great new Clubhouse. The golf course was enjoyed by all even though some greens had been heavily fertilized that morning and a few greens were damaged. Seven foursomes....and the round took from three and a half hours for the first group to just under four hours for the last group. The course is very playable and suited our guys very well. We shall return! FYI our rough calculations indicate that our group spent between $38,000. and $40,000. for the entire 6 days most of us were on the road.
Thanks again Ross. Cheers!
Dave

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Hi Ross,

Well here we are back in the UK after a super vacation in Canada. We would all like to pass on our thanks for making our holiday just perfect and organizing Predator Ridge at such short notice, it really rounded the holiday of great and saved us a big headache in trying to make our own arrangements. They guys enjoyed the 27 holes at Predator Ridge as much and if not more than Bear Mountain which is saying something. We hope when in Canada next you will still be around and active in BC Golf Guide to organize our golf. Thanks again for making Canada so memorable.
Kind regards
Loraine, Barry, Sandra and Ray - England

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Just wanted to say everything turned out very well for our Shuswap Trip. The Podollan Hotel rooms by the pool rocked and we were able stroll around to each others units as we pleased! The suite was a little tight for 10 guys playing poker, but we managed.

They brought us tables and chairs and were very relaxed about everything. Oh the restaurant food there was awesome! I believe the restaurant was named Jax? In addition, the courses were also great and looked after us well. C. Ellis

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Ross: Just wanted to thank you for setting up a great okanagan golf trip! Great accommodations at Playa Del Sol and Okanagan golf courses! Sage Brush was a hoot, I would play that again in an instant. Also thank you so much for accommodating our friends who couldn\'t make it. Audrey

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Hi Ross!!

Thank you so much for setting this all up for us, we had a great time, great weather and all the courses were in really nice shape! Our favorite was Balfour but we enjoyed all of the courses as they were really different from each other.



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A quick note to thank you once again for a wonderful golf weekend. Besides that minor glitch at Furry, everything went off like clock work. We were all in agreement that this was one of our better trips. We are back to Kananaskis next year and B.C. in 2011 when I look forward to working with you again.Your loyal customer,
Rick Albus - p.s. Having the Bears show up at the Chateau and Squamish was a nice touch.

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hey ross. just a note about our trip to Kamloops. it was awsome!!! all the courses were excellent. the weather was great and all the boys had a great time. thankyou very much for all your help. we are planning for next year. probably we will golf Okanagan and Kelowna areas. will be in touch with details . thanks again!! m. firestone

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The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

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Good morning Ross. Just a short note to inform you that the package you provided to the seven golfers from the lower mainland was a great success.

Everything went smoothly, without a hitch. We enjoyed a sunny round of golf at Tobiano. The wind got up for the last four holes and cooled it off, but nothing compared to what it might have been.

Wednesday was cooler and rainy in Kamloops, but the sun came out when we arrived at Talking Rock. Played the entire round without one drop of rain. All the golfers enjoyed that course, commenting that it was more \'player friendly\' than Tobiano, and held much different but very beautiful scenery. Eagle Point did not disappoint on Thursday morning, and they all left having enjoyed their trip into the interior.

Thanks again. Bill Brown


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Hi Ross,

Just wanted to say thanks for arranging everything. The trip was great and all the course were awsome and accommodations was great as well. The Prestige is really nice. Loved Predator and Kokanee Springs. Thinking about a short trip at the end of summer maybe to Kelowna for a golf trip (2 nights) (Bear, Quail & Predator). Randall


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August 1st 2010

Just wanted to express my thanks once again for our recent golf excursion to Kamloops which you had a huge hand in making it one of our best ever!!! The weather was amazing...33-35 C everyday and what can I say about Tobiano...probably one of my top 2 courses I have ever played ( same goes for the rest of our group ) Some tougher holes than others but the whole experience was unreal!! I will be in contact with you in April of 2011 to make this all happen once again. More than likely back to Kelowna but we\'ll see!?! As a group, we are talking about making this a bi-annual thing but you know how that works with wives, etc.....it\'s a \"work in progress\".

Thanks again Ross, Scott Torget

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Hello Ross

A quick note to thank you, once again, for an excellent golf weekend. The opening round at Predator Ridge was spectacular, Harvest offered great service, quick greens and tough rough. Gallagher's Canyon new greens are exceptional,this course gets better every time you play it. Tower Ranch was everyone\'s favourite and in unbelievable shape. Black Mountain is a unique experience with really friendly people and Marmots. The Rise is the toughest of the courses we played and we are all in agreement that we should play it again, with more balls. The rooms at the Ramada were comfortable and the food options at the pub and restaurant were more than ample. The shuttle service is a definite must, Taylor was terrific.

The trip was a huge success and I look forward to working with you again on our next trip.

Sincerely,
Rick Albus

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Ross, thanks so much for organizing our BC golf holiday. We had a great time in spite of the weather!

St Eugene Mission is a lovely resort - food was good and staff were friendly. The resort has wonderful ambience and it was very clean and totally non-smoking.

We golfed at St. Eugene the first day - sunny and warm - great course. Wednesday it sprinkled on and off all day but we enjoyed Trickle Creek - very challenging course and beautiful views. Would love to go back when the weather is better. We passed on Shadow Mountain as it poured rain and we thought the course would be really soggy - and so would we. We asked about a rain check but they said we would need to discuss with you - based on our previous conversation, I gather that unless they closed the course, we are out of luck? (Editors note - Yes this typically the case however we will get Donna 2 rain checks)

On the whole though, it was a great getaway. Thanks again for your help in putting it together.

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Hi Ross,

Just sending off another much deserved thank you to yourself for our recent Kelowna golf getaway last weekend. As usual, it was spectacular and everything went off without any glitches, etc. The weather even was surprising good with just one small shower over 4 rounds. All the courses were in mint condition and our guys thought they were in heaven each and every course!!!! We had one of our guys bail on the whole trip the night before....but it seemed to work much better with just 4 golfers as you can imagine. Thanks so much again for the excellent service you provide us each and every year. Looking forward to talking to you next year when we get to do it all over again!!! Thanks, Scott

PS. We are thinking of organizing a winter excursion as well.....perhaps Phoenix/ Palm Springs???? Do you or could you arrange something like that. It most likely won\'t be this winter but 2012 and beyond for sure.

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Danny, thanks again for your help with our Bend Oregon trip. Everything went great.

Caleb Anderson took an interest in our entire trip and made every effort to make us feel welcome. The bookings with the other courses went like clock work.

The recommendations were spot on. Tetherow was terrific, though the greens were recently sanded so we missed out on what are reputably beautiful and fast greens. Brasada was a real contrast to Tetherow. It\'s another beautiful course with a completely different feel. Huge views and lots of decisions involving changes in elevation. The wildfires in the area partially obstructed the view of the mountains, but the views were still great.

The Nicklaus course at Pronghorn was our favorite. It\'s a beautiful desert course that doesn\'t overpower the desert. Rather, it lets the desert in to serve as part of the landscape. Nicklaus is a thinking man\'s designer. You\'re never sure you see all the options or all the possible consequences. If your shot is below average there is likely to be a consequence. There were no lucky misses. We (including a 3 and a 6) were all mentally tired after the round. We have great respect for Nicklaus after playing his courses at PGA West, La Paloma and Pronghorn.

We have a gift to send to you. What address should we use? Is there a carrier that works best from USA to Canada? Thanks, again. We\'ll be back.


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Ross - I'm sorry it's taken a week to write this letter, but the week since we came home from holidays has been very busy as we expected it would. We both wanted to write to say what a fantastic golf holiday we had, and to thank you for setting it all up for us. We are already looking forward to doing something similar next year. We both think that we would do it a little earlier next year - maybe the last couple of weeks of Sept - the Okanagan was having unseasonably cold weather and there were 3 or 4 days where we had frost delays. However, we had sunshine most of the time, and only one day of rain. A minor hitch was a couple of days with no hot water or heat in our suite at Playa Del Sol. However the woman we dealt with - Leanne was extremely pleasant and was ready to move us if needed - fortunately the problem was fixed and we were able to stay in the suite. We were very pleased with the accommodations in Kamloops - the room at the Hampton was lovely. And the Playa Del Sol suite was gorgeous - we were upgraded to a 2 bedroom suite with a fabulous view and we were able to have all our meals in comfort in the suite. Our son came up for the Thanksgiving weekend and there was plenty of space for him. Possibly as a result of how nice this room was, we were a little disappointed when we first got to the Surfside Hotel. We were in the old part of he hotel, and although the room was very clean, it was very basic, there was no view, and very little soundproofing. However, after the first night we checked with the manager, and chose to pay extra to upgrade to a suite in the new part of the hotel with a stunning view over the lake and with a fireplace (which was very appreciated after a day of golfing in October!).

So as I said before, we are already excited about next year. We think that we would go for 2 weeks again, but would probably look at staying in only 2 places and would choose somewhere like the Playa or the suites at the Surfside with a kitchen. (Anne would like to try some other similar accommodations next time to allow us to experience different places). It is definitely worth it to us to spend a little more on the accommodations to get somewhere a little upscale. We absolutely loved the golf and the courses you helped us choose were great, but next year I think we would plan for 3 days of golf in a row and a day off in between so that we have time to travel around and do and see other things. So once again - thank you for a very memorable trip.

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